Returns & Exchanges Policy
At HockeyShot, we want to ensure you have the right tools to elevate your game. If you are not 100% satisfied with your purchase, you can return your unused gear within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online Returns Portal with your order number and zip code to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags and components are included to qualify for a refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing